Terms of Purchase


General Provisions


These Terms of Purchase apply to all users who browse, select goods and place orders on aloha-collectionusmall.com. Once you complete order payment, it means you have fully read, understood and agreed to all the terms below. Please abide by relevant rules during the purchasing process.

Product & Price Rules


All products displayed on aloha-collectionusmall.com are genuine ALOHA Collection travel bags and accessories, including tote bags, backpacks, duffles, pouches and other series. All commodities are sold at discounted prices, and the unified settlement currency of the platform is USD. The marked price on the product page is the final transaction price, with no additional hidden fees.

Order Rules


Please confirm product style, quantity, size and receiving information carefully before submitting and paying for an order. After the order is confirmed, we will arrange shipment within 1 to 3 working days. If you need to modify order information, please contact customer service immediately before shipment. Modification is not supported once the package is delivered.

Payment Rules


All transactions on aloha-collectionusmall.com are settled in US Dollars. Please complete payment through the legal payment channels supported by the platform. Once the payment is successful, the order will enter the processing queue. Please do not repeatedly submit orders or make malicious payments.

After-sales Rules


All orders enjoy the after-sales services stipulated in our Refund Policy and Shipping Policy, including 60-day free return, 5-10 day refund processing and free worldwide shipping. You can enjoy standard after-sales guarantee within the specified scope.

Rights Limitation


We reserve the right to cancel abnormal orders such as malicious orders, repeated orders and false orders. In case of product out of stock, we will contact you actively to negotiate order replacement or full refund.